Freshdesk Tutorial Slides
Links to slide sets that were generated to teach Hotline staff how to do things in Freshdesk
Author: David Petit Date: 2/4/25 Use this link to view a slide show presentation on how to search for a Freshdesk ticket: https://docs.google.com...
Fri, 7 Feb, 2025 at 7:53 PM
Use the link below to view a slide show detailing how to Split a Ticket in Freshdesk: https://docs.google.com/presentation/d/11gk9IERfwWRKYc-ckumrR54jTT...
Tue, 4 Feb, 2025 at 3:05 PM
Author: David Petit Date: 2/6/25 Use the link below to view a slide show detailing how to Create a New Ticket in Freshdesk: https://docs.google....
Fri, 7 Feb, 2025 at 7:59 PM