Master Gardener Association of San Diego County

Certified Arborist 0

Garden Pests 0

Lawns and Landscaping 0

Soil 1

• Soil Testing

Fruit Trees 0

Ornamental Trees and Shrubs 0

Vegetables 0

Weed Management 0

Master Gardener Events in San Diego 0

Inquiries About Transferring from Another MG Program 1

• How to Respond to Inquiries About Transferring into MGASDC

Freshdesk - How Tos 5

• How to embed a link in an email reply
• How and Why to Split a Ticket
• How to Merge Contacts
• Handling Phone Tickets If Contact Exists
• How to Add a Canned Response to a reply email message

Freshdesk Tutorial Slides 3

• How to Search for a Freshdesk Ticket
• How to Split a Ticket in Freshdesk
• How to Create a New Freshdesk Ticket